Durrington Matters Privacy Policy , UK compliant with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Effective Date: 13/05/2024

1. Introduction

Welcome to Durrington Matters website. We are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and share information about you when you visit our website durringtonwiltshire.com and use our services. It also outlines your rights under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Username and password.
- Transaction Information: Details of services you have purchased from us.
b. Non-Personal Information
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
- Cookies: Data collected through cookies and similar tracking technologies (see our Cookie Policy for more details).

3. How We Use Your Information

We use the collected information for the following purposes:

- Providing Services: To deliver the services you request and manage your account.
- Communication: To send you updates, newsletters, and promotional materials (with your consent).
- Improvement: To analyze and improve our website and services.
- Security: To protect our website and prevent fraud.
- Legal Compliance: To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell or share your personal information with third parties except:

- Service Providers: Third-party vendors who assist us in operating our website and services (e.g., hosting providers, payment processors).
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee its absolute security.

6. Your Rights

Under the GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:

- Access: Request access to your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data.
- Objection: Object to the processing of your data.
- Portability: Request the transfer of your data to another service.
- Restriction: Request restriction of processing your personal data.
- Withdraw consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at durringtonmatters@gmail.com. We will respond to your request within one month.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal data.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and, where appropriate, by notifying you via email. Please review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Drone My Business.co.uk
14 Rowan Close
Durrington
Wiltshire
SP4 7DF

Email: durringtonmatters@gmail.com

Phone: 07880701342

11. Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact them at [ICO website] (https://ico.org.uk/) or call their helpline at 0303 123 1113.